Privacy Policy

Last Updated: August 23, 2026

At Poke Vault Market, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Your name

  • Email address

  • Billing and shipping address

  • Phone number

  • Order and purchase information

  • Account information

  • Information you provide when contacting customer support

  • Device, browser, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Process payments through our payment providers

  • Ship your purchases

  • Send order confirmations and important updates

  • Provide customer support

  • Manage your account

  • Improve our website, products, and services

  • Detect and prevent fraudulent or unauthorized activity

  • Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to our business without an appropriate legal basis or your consent where required.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Poke Vault Market does not necessarily store your complete payment card details on its own servers. Payment information is handled by the applicable payment provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember your preferences, maintain shopping carts, understand website usage, and improve your experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and technology providers

  • Analytics and security services

  • Customer support and communication services

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to provide our services, fulfill business and legal obligations, resolve disputes, maintain transaction records, and enforce our agreements.

When information is no longer required, we may securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of certain personal information

To make a privacy-related request, contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate.

We recommend reviewing the privacy policy of any third-party website you visit.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Poke Vault Market
Email: pokevaultmarket@gmail.com

We will make reasonable efforts to respond to privacy-related requests and questions.