Terms and conditions
Terms & Conditions
Last Updated: August 23, 2026
Welcome to Poke Vault Market. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About Our Website
Poke Vault Market operates this online store to provide customers with Pokémon cards, TCG products, collectibles, and related accessories.
We reserve the right to update, modify, or discontinue any part of our website or services at any time without prior notice.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information on our website are accurate.
However, product images may vary slightly from the actual product due to photography, lighting, screen settings, packaging changes, or manufacturer variations.
We reserve the right to correct errors, update product information, or cancel an order if inaccurate information was published.
3. Product Availability
All products are subject to availability.
Adding an item to your cart does not guarantee that the item will remain available until checkout is completed.
If a product becomes unavailable after you place an order, we may contact you to offer an alternative, refund the affected item, or cancel the affected portion of the order.
4. Prices & Payments
All prices displayed on our website are subject to change without notice.
The final amount payable will be shown during checkout before you complete your purchase.
Payments are processed through the payment methods made available on our website. By submitting payment information, you confirm that you are authorized to use the selected payment method.
5. Orders
After placing an order, you may receive an order confirmation by email.
An order confirmation does not necessarily mean that the order has been accepted or shipped. We reserve the right to refuse or cancel an order where appropriate, including in cases involving suspected fraud, pricing errors, product availability issues, or incorrect order information.
If we cancel an order after payment has been received, the applicable amount will be refunded.
6. Shipping & Delivery
We make reasonable efforts to process and ship orders within the timeframes provided on our website.
Delivery times may vary depending on the destination, shipping method, carrier delays, customs processing, weather, and other circumstances beyond our control.
Once an order has been handed to the shipping carrier, delays caused by the carrier are outside our direct control.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional costs resulting from incorrect or incomplete delivery information.
7. Trading Cards & Collectibles
Trading cards and collectibles can vary in condition, especially when products are sold as individual cards.
Product descriptions and photographs should be reviewed carefully before purchasing.
For sealed products, the condition of the seal and packaging may be relevant to the value of the item. Customers should review our Returns & Refund Policy before opening products.
8. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities performed through your account.
You agree to provide accurate and current information when creating or updating your account.
We reserve the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activity.
9. Acceptable Use
You agree not to use our website to:
Violate applicable laws or regulations
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of the website
Submit fraudulent orders or payment information
Use automated systems to abuse or disrupt the website
Upload malicious code or harmful content
Misrepresent your identity or information
We may restrict or terminate access to users who violate these requirements.
10. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to Poke Vault Market or its respective content providers.
You may not reproduce, distribute, modify, or commercially use our website content without appropriate authorization.
Third-party trademarks, names, logos, and product-related intellectual property belong to their respective owners. Nothing on this website should be interpreted as granting ownership of those rights.
11. Third-Party Services & Links
Our website may use or link to third-party services, payment providers, shipping providers, or other external websites.
We are not responsible for the content, availability, privacy practices, or policies of third-party websites or services.
Your use of third-party services may be subject to their own terms and conditions.
12. Disclaimer
We provide our website and services on an “as available” basis.
While we make reasonable efforts to keep our website accurate, secure, and available, we do not guarantee that the website will always be uninterrupted, error-free, or free from security vulnerabilities.
13. Limitation of Liability
To the extent permitted by applicable law, Poke Vault Market will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, the updated version will be posted on this page along with a revised Last Updated date.
Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
16. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with applicable laws and regulations.
Where required by law, applicable consumer protection rights will continue to apply regardless of anything stated in these Terms & Conditions.
17. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Poke Vault Market
Email: pokevaultmarket@gmail.com**